Health & Safety Support for Hospitality & Events
Practical, qualified health and safety support that fits the way hospitality and events businesses actually work from busy kitchens and late-night venues to festivals, temporary structures and multi-contractor events.
We understand how hospitality and events businesses operate
Hospitality and events environments present a wide and varied range of risks. Temporary structures, large crowds, contractors arriving on site at short notice, food safety interfaces, lone workers on late shifts, and the constant pressure of tight turnarounds these are not risks that fit neatly into a standard office-based safety framework.
Safety management in this sector needs to be practical and proportionate. A pile of paperwork that nobody reads does not keep people safe. What works is clear, usable documentation, sensible systems, and support from people who understand how the industry actually operates.
Safety Assistance works with festivals, restaurants, bars, venues and event organisers to put the right things in place without overcomplicating them. We have team members with specific hospitality and events sector background, so we can give advice that is grounded in the realities of the work rather than generic guidance.
Whether you need competent person cover, a fire risk assessment for your venue, RAMS for an upcoming event, or a better way to manage safety across a shifting workforce, we can help.
How we can help your business
- Competent Person service - qualified H&S support appointed to your organisation
- Fire Risk Assessments for venues, licensed premises, restaurants and event spaces
- RAMS for events, temporary works and contractor activities
- COSHH Assessments covering cleaning chemicals and catering substances
- Accident and Incident Investigation, including near-miss reporting
- Health and Safety Auditing on-site and remote options available
- Health and Safety Management Systems tailored to your operation
- Contractor Support helping you manage third-party safety documentation
- Accreditation Support CHAS, SafeContractor, SSIP and others
- Safety Mate and Fast RAMS to manage documentation and inspections day to day
The risks that matter in hospitality and events
Temporary structures and rigging are among the most significant risk areas in events work. Whether it is a stage, a marquee, a temporary demountable structure or suspended lighting, the planning, installation and inspection of these elements requires careful coordination and clear documentation before anyone goes near them.
Crowd management, public safety and emergency planning are central to any event of meaningful size. Contractor coordination adds another layer when multiple trades and suppliers are working on the same site, often under time pressure, clear communication and documented safe systems of work become essential.
In kitchens and service areas, manual handling, slips and trips, and exposure to cleaning chemicals and catering substances are everyday risks. Working at height during set-up and breakdown whether rigging, decorating or installing equipment is another area that requires proper planning and documentation.
Lone working, particularly in late-night hospitality settings, and fire risk in venues with large numbers of people present are areas where the law expects employers to have thought carefully about what could go wrong and what controls are in place. Proportionate, sector-aware support helps businesses address these risks in a way that is manageable and genuinely useful not just a compliance exercise.
Manage safety documentation without the admin burden
Hospitality and events businesses often run on tight margins, shifting rotas and fast-moving schedules. Safety documentation needs to keep pace with that — not slow it down.
Safety Mate® is a health and safety management platform that brings inspections, incident reporting, COSHH records, contractor documents and training records together in one place. It is accessible on mobile for supervisors and frontline staff, which matters when your team is spread across a venue or event site rather than sitting at a desk. Safety Mate® supports multi-site and multi-company configurations, and includes AI-assisted drafting tools to help produce documentation more quickly then a competent person can review and approve the output.
- Safety Mate®: mobile-accessible inspections, incident reporting and COSHH records
- Safety Mate®: contractor document management and training records in one system
- Safety Mate®: AI-assisted drafting reviewed and approved by a competent person
Common questions from hospitality and events businesses
Do we need a competent person if we already have an in-house manager?
The law expects employers to have access to competent health and safety advice, and in many cases an in-house manager will fulfil that role. However, where the in-house person does not have sufficient training, knowledge or experience to cover all the risks in your business, bringing in external support can fill that gap. Our Competent Person service can work alongside your existing team providing specialist input, keeping you up to date with relevant changes, and being available when you need advice. A certificate of appointment is issued to all clients as a standard deliverable.
How do we manage contractor safety at events?
Managing contractors safely at events means making sure they have suitable risk assessments and method statements in place before they start work, that their competence and insurance are checked, and that there is clear communication about site rules and emergency procedures. We can help you put a contractor management process in place, review incoming RAMS, and provide documentation templates. Safety Mate® can also be used to store and manage contractor documents in one accessible place, so nothing gets lost in an email chain the week before an event.
What does a fire risk assessment cover for a venue?
A fire risk assessment for a venue looks at the likelihood of a fire starting, the means by which it could spread, the people who could be at risk, and the controls in place to prevent fire and protect people if one occurs. This includes things like ignition sources, fire detection and warning systems, escape routes, emergency lighting, firefighting equipment, and staff training. Our assessments are carried out by qualified team members and produce a suitable and sufficient written report. We also offer periodic review and reassessment as a retained service, which is useful for venues where the layout or use changes regularly.
Can you help us get our accreditation approved?
Yes. We support businesses through CHAS, SafeContractor, SSIP and a range of other accreditation schemes. We are also a Once For All approved partner. Our approach is to review your existing documentation, identify any gaps, and help you prepare what is needed to meet the scheme requirements. We aim to have documentation ready within 14 days of receiving the information we need from you, though timescales will depend on the starting point and the scheme involved.
How quickly can you turn around RAMS for an upcoming event?
Our typical turnaround for event RAMS is 7 days. If you have a tighter deadline, get in touch and we will do our best to accommodate you. For contractors who need to produce their own RAMS on site, Fast RAMS is a mobile app that guides users through the process and can produce professional documentation in under 10 minutes.
Related services
Fire Risk Assessments
Suitable and sufficient fire risk assessments for venues, licensed premises, restaurants, bars and event spaces.
RAMS and Documentation
Risk assessments and method statements for events, temporary works and contractor activities produced quickly and professionally.
Competent Person Service
Qualified health and safety support appointed to your organisation, with a certificate of appointment as standard.
COSHH Assessments
Assessments covering cleaning chemicals, catering substances and other hazardous materials used in hospitality environments.
Health and Safety Auditing
On-site and remote audits to assess how well your safety management is working and where improvements can be made.
Contractor Support
Help managing contractor safety documentation, RAMS review and safe systems of work for multi-contractor events.
Accreditation Support
Support through CHAS, SafeContractor, SSIP and other schemes – including documentation preparation and gap reviews.
Ready to make safety simpler in your business?
Safety Assistance provides nationwide health and safety support from a qualified team – IOSH members, with a founder who holds Chartered IOSH membership and the NEBOSH Diploma. Pricing is transparent and based on your organisation’s requirements, discussed on a free discovery call.