Privacy Policy

Privacy Policy for Safety Assistance Limited
Effective Date: 17/05/2025

Introduction

Safety Assistance Limited (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information through our website www.safetyassistance.co.uk (the “Website”) and our mobile application Fast RAMS (the “App”). This policy is designed to comply with applicable privacy laws.

By using our Website or App, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you use our Website or the Fast RAMS App:

1. Contact Information

When you fill out forms on our Website or within the App, we may collect:

Name
Email address
Telephone number
Company name
Number of employees
Number of locations
Postal address

2. Account and Profile Information (App Only)

When registering or using the App, we may collect:

Usernames or identifiers
Business or job role-related information
Preferences and saved RAMS templates or assessments

3. Payment Information

We do not store payment card details. Payments made via our Website or App are processed securely through third-party providers, such as Stripe or Apple In-App Purchases, who handle your financial information in accordance with their own privacy policies.

4. Usage and Technical Information

We collect analytics and technical information automatically from both the Website and App, such as:

IP address
Device type
Operating system and browser type
Mobile device identifiers (e.g., device ID, advertising ID)
App usage data (e.g., screen views, feature usage, crash logs)

How We Use Your Information

We use your personal information to:

Provide and maintain our services through the Website and App
Personalize your experience and content
Respond to inquiries and support requests
Improve the functionality, performance, and security of the Website and App
Notify you of updates, promotions, and relevant service changes
Comply with legal, regulatory, or contractual obligations

We do not use your personal information for third-party advertising or sell your information to external parties.

Sharing Your Information

We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors (e.g., cloud hosting, analytics, customer support tools) who assist in operating the Website and App.
Legal Requirements: When legally required to do so by authorities or to enforce our legal rights.
Business Transfers: If our company is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking Technologies

The Website and App may use cookies, local storage, and third-party analytics tools (such as Google Analytics or Apple Analytics) to understand usage patterns and enhance user experience. You may disable cookies or tracking permissions through your browser or device settings. However, some features may not function properly as a result.

App Permissions (Fast RAMS)

The App may request access to:

Device storage (to save and export RAMS documents)
Camera (to attach images to RAMS)
Internet access (to sync or retrieve data from the cloud)

These permissions are only used to enhance the functionality of the App and are not used for tracking or unauthorized access.

Security

We implement appropriate technical and organisational measures to safeguard your personal data. Users are responsible for safeguarding their own credentials and data on their devices.

Your Rights

You may request to access, update, or delete your personal data, or withdraw consent, at any time. Please contact us using the details below. Depending on your location, you may also have additional rights under GDPR or applicable privacy laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and/or within the Fast RAMS App. We encourage you to review this page periodically for updates.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Safety Assistance Limited
54 Sj James Street, Liverpool, L1 0AB
📧 Email: gdpr@safetyassistance.co.uk
📞 Phone: 0333 335 5187